Contact SSSTikTok

Stuck on a download or have an idea? Write to the SSSTikTok team by email. A real person reads every message, and most get a reply within two working days.

Email: [email protected]

Help Us Help You

The fastest replies go to messages that include:

• For a failed download: the TikTok link and whether you're on Android, iPhone or a computer
• For an error: a screenshot, or the exact words on the screen
• For an idea: what you'd like the tool to do and why
• For copyright: everything listed on our DMCA Policy page

Try This First

The table in our How to Use guide solves most problems in under a minute.

What We Can't Do

We can't reach private or deleted videos, and we can't fix TikTok account issues, since we're a separate site. And please don't send your TikTok password. We'll never ask for it.